Replacement and Refund Policy
You are entitled to cancel your order within 30 days without giving any reason for doing so.
The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail contact@sabrya-me.com
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for replacement:
Due to the nature of our products we do not accept the return of items. If the items received are not satisfactory or they are covered by the conditions below, we will replace the item. In order for the goods to be eligible for replacement, please make sure that:
The goods were purchased in the last 30 days.
The goods are in the original packaging, unopened and unused in any way.
The following goods cannot be replaced:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which are not suitable for replacement due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse replacement of any merchandise that does not meet the above conditions at our sole discretion.
Contact Us
If you have any questions about our Replacement and Refund Policy, please contact us by e-mail contact@sabrya-me.com